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Monday 21st May
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Time From
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Time To
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Activity / Session
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Venue / Room
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17:00
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19:00
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First Timers presentation & reception
Speakers
Simone Buckley
Nicola Lomas
Sarah Makings
Linda Bekoe
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Whitworth
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17.00
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19.00
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Networking Suite is open
Sponsored by Star Alliance
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Post Room
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19:00
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23:00
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Opening Networking night - All delegates
Sponsored by De Vere Group & The Business Travel Magazine
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Copper Face Jacks Pub
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23:00
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00:00
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Late Night Hour
Sponsored by Hong Kong Airlines
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Tempus Bar
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Tuesday 22nd May
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Time From
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Time To
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Activity / Session
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Venue / Room
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08:00
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17:30
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Networking Suite is open from 8am
Sponsored by Star Alliance
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Post Room
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09:00
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09:40
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Networking coffee
Sponsored by Grange Hotels
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Tempus Bar
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09:40
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09:45
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Moving Time
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09:45
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10:45
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Chairman's Welcome and Torch Relay
Speakers
Jamie Hindhaugh
Nicola Lomas
Simone Buckley
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The Grand Room
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10:45
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11:30
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Moderator: Huw Edwards - Sponsored by ATP Corporate Travel
Plenary: Breaking News, Sharing Views
Sponsored by AirPlus International
Senior business leaders share their views on the latest industry hot topics.
Speakers
Denise Fletcher - AirPlus International
Luke Goggin - British Airways
Christoph Kleener - ETTSA
David Noble - CIPS
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The Grand Room
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11:30
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12:10
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Networking Suite Open with Grab 'n' Go coffee
Sponsored by Star Alliance
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Post Room
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11:30
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12:10
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Strategic Meetings Management: The future of the meetings industry...today
In Partnership with Regus & Condeco
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Palace 4
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12:10
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12:15
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Moving Time
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12:15
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16:25
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Networking Suite is open
Sponsored by Star Allaince
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Post Room
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12:15
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13:30
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Breakout Sessions
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In the Round- an intimate studio setting where the audience can interact and get to the heart of key topics
Session 1.1: Mastermind
Sponsored by Amadeus
Hear well known travel journalist Amon Cohen interrogate four experts, mastermind style, in their specialist subject areas: Microsoft's Julia Heesterman on travel programme communication, Spencer Hanlon from Airplus on mobile payment solutions, Johanne Young from Opteva on Self Booking Tool adopton and ITM's Chairman of the meet working party Yvette Rudge on strategic meetings management.
Moderator - Amon Cohen - Business Travel News
Speaker
Johanne Young - Opteva
Spencer Hanlon - AirPlus International
Julia Heesterman - Microsoft
Yvette Rudge - Deloitte
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Whitworth
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The Learning Lab - A place where education delivers practical results
Session 1.2: How to enhance your travel programme
Sponsored by AirPlus International
Nicolas Borel will be showing the GBTA KPI Toolkit whilst experts from TCG talk about elevating business travel to the strategic forefront and aligning business travel with corporate objectives.
Moderator - Sarah Makings - KPMG
Speakers
Wendy Prewitt - TCG Consulting
Mark O'Brien - TCG Consulting
Nicolas Borel - Amadeus
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Buckingham Suite
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Directors Roundtable (Buyers only) a place to discuss challenging topics and discover pragmatic solutions.
Session 1.3: Industry Affairs
Sponsored by TCG Consulting
Voice the issues affecting your traveller community to the ITM’s Industry Affairs group who engage with industry & government bodies on your behalf.
Moderator - Chris Pouney - Severnside Consulting
Speakers
Mark Cuschieri - UBS
Luke Goggin - British Airways
Scott Davies - Amadeus
Russell Greene - IHG
Christoph Kleener - ETTSA
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Directors Suite
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12.15
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16.25
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Networking Suite is open
Sponsored by Star Alliance
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Post Room
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13.30
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14:40
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Networking Lunch
Sponsored by HRS
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Tempus Bar & Restaurant
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14.40
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14.45
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Moving Time
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14:45
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16:00
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Breakout Sessions
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In the Round - an intimate studio setting where the audience can interact and get to the heart of key topics
Session 2.1: The Travel Gadget Show
Sponsored by Amadeus
Join our presenters who will review the latest apps, technology and inventions. This is your chance to see today what tomorrow’s advances hold in store and discuss how your work world might be affected.
Presenters
Anthony Coyle-Dowling - Zibrant
Josh Gunn - Statesman Travel
Gemma King - KPMG
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Whitworth
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The Learning Lab - A place where education delivers practical results
Session 2:2 Licence to buy
The Leading Centre of excellence for purchasing and supply (CIPS) will equip you with key concepts and processes to effectively manage your buying practices and develop relationships with your suppliers. Sarah Makings, Chairman of ITM resources will also share the stage with Advito to show you how to evaluate your travel programme using the ITM Resouces Toolkits.
Moderator - Sarah Makings - KPMG
Speakers
Jeroen Hurksman - Advito
Ian Schollar - CIPS
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Buckingham Suite
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Directors Roundtable (Buyers only) a place to discuss challenging topics and discover pragmatic solutions.
Session 2.3: How to Avoid MEETINGS FROM HELL
Sponsored by MWB Business Exchange
Hear from meetings specialists their real life stories of meetings that were heading for disaster and learn how to avoid such situations. Gain an insight into meetings best practice using the ITM “How To” guide and discuss with professionals how to take your programme to the next level.
Moderator - Trevor Elswood - BSI
Speakers
FaySharpe - Zibrant
Douglas Oneil - Inntel
Karen Skuse - Lloyds
Hannah Richardson - KPMG
Morag Alabaster - MWB Business Exchange
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Directors Suite
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16:00
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16:25
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Networking coffee
Sponsored by Grange Hotels
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Tempus Bar
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16:25
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16:30
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Moving Time
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16:30
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17:30
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Plenary: Prepared to Perform. Frank Dick, Olympic Coach.
We are not in total control of results but we can control our own performance and those whose performance we influence. Raising collective performance is the key to making the results they seek both achievable and probable. Using his Olympic coaching experience Frank discusses examples from his own career and covers five themes of performance delivery: Performance of a Lifetime, Performance Pathway, Coping with the Different & Difficult, Potential & Performance.
Moderator: Huw Edwards - Sponsored by ATP Corporate Travel
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The Grand Room
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17:30
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19:00
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Free Time
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17.30
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19.00
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Star Alliance Drinks Reception
Sponsored by Star Alliance
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Post Room
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19:00
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20:00
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Chairman’s Reception
Sponsored by Europcar & Hong Kong Airlines
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Tempus Bar & Restaurant
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20:00
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00.00
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Gala dinner & entertainment
Sponsored by British Airways & Buying Business Travel
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The Grand Room
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00.00
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1.00
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Late Night Hour
Sponsored by Travelport
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Tempus Bar
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Wednesday 23rd May
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Time From
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Time To
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Activity / Session
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Venue / Room
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08:00
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09:30
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Networking Suite is open
Sponsored by Star Alliance
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Post Room
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08.45
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09.20
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Networking Coffee
Sponsored by Grange Hotels
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Tempus Bar
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09.20
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09.30
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Moving Time
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9:30
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10:45
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Plenary: Loose Women
Join some of travel’s smartest, sassiest women for fiery chat as they interview and catch up with industry figures and well-known personalities.
Presented by:
Simone Buckley - ITM
Morag Alabaster - MWB
Sarah Keane - ATOS
Tracy Woods - Travelport
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The Grand Room
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10:45
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14:15
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Networking Suite is open
Sponsored by Star Alliance
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Post Room
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10:45
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11:30
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Networking Coffee
Sponsored by Grange Hotels
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Tempus Bar
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10:45
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11:30
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Travel Management: Video Conferencing in 2012 - can it really save you time and reduce your travel budget?
in Partnership with Regus & Condeco
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Palace 4
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11:30
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11:45
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Moving Time
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11:45
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13.00
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Breakout Sessions
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In the Round - an intimate studio setting where the audience can interact and get to the heart of key topics
Session 3.1: In the Hot Seat
Sponsored by Amadeus
Join us to listen to buyers share their experiences as they are interviewed by our journalists then seize the opportunity to ask questions and have your say.
Speakers
Olive Kavanagh - Microsoft
Robbie Hughes - SalesForce.com
Nicola Lomas - Omnicom
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Whitworth
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The Learning Lab - A place where education delivers practical results
Session 3.2: Winning Hearts and Minds with David Milne
Sponsored by The Business Travel Show
“Winning Hearts and Minds” has been described as “The benchmark for all other presentation skills courses”. For 20 years this programme has been credited with changing the lives and careers of many people, as well as contributing to the financial success of many companies. This session will be a snapshot of this unique, advanced presentation skills training course which uses exercises that were originally created to train actors, to improve presenters' skills beyond belief; and structural models, used by playwrights and Hollywood screenwriters, to enable presenters to truly captivate their audiences.
Moderator - David Milne - Najberg Milne
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Buckingham Suite
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Directors Roundtable (Buyers only) a place to discuss challenging topics and discover pragmatic solutions.
Session 3.3: Managing Risks
The Flight of the Phoenix – ITM Phoenix in Partnership with Advantage Business Travel
The changing world in which we live has an extraordinary & unprecedented degree of instability. With people as your first asset, join this interactive session to share, learn & benchmark your business continuity processes & contingency planning. This session will also provide an update on latest case law relating to the Bribery Act.
Moderator - Chris Pouney - Severnside Consulting
Speakers
Sonia Michaels - Advantage Business Travel
Will Hasler - PWC
Nick Turner - UBS
Ben Luddington - Serious Fraud Office
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Directors Suite
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13:00
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14:10
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Networking Lunch
In Partnership with the Regus & Condeco Meetings Clinic
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Tempus Bar & Restaurant
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13:00
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13:30
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Strategic Meetings Management: The future of the meetings industry... today
In Partnership with Regus & Condeco
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Palace 4
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13:30
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14:15
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Travel Management: Video Conferencing in 2012 - can it really save you time and reduce your travel budget?
In Partnership with Regus & Condeco
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Palace 4
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14:10
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14:15
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Moving Time
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14:15
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15:30
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Plenary: Final Key Note Steve Cram, MBE
Steve Cram, MBE is one of the UK’s most well-known athletes, holding world records and winning a silver medal in the 1984 Los Angeles Olympics. Since retiring from athletics, Steve has become one of the BBC’s most respected commentators. Marathon organiser Steve works with online travel company redspottedhanky.com as the official Marathon of the North sponsor. Come and hear Steve’s stories of his competitive past and his experiences on being part of the winning bid for London2012, stir your passion for sport as the country gears up to the Olympics in July.
Sponsored by redspottedhanky.com
Moderator: Huw Edwards
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The Grand Room
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15:30
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16:00
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Wrap Up & Closing remarks
2013 Conference Announced
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The Grand Room
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16.00
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-
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Delegates Depart
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