First timers presentation

An Introduction to ITM & the Conference. ITM Chief Executive Paul Tilstone explains what the ITM can do to support you, both at this conference and during the rest of the year. This session is also open to those thinking about joining the Association.

First timers drinks reception

A special ‘get to know you’ drinks reception hosted by the ITM board of directors, for delegates new to ITM or attending their first ITM conference. Includes welcome drinks. This reception is also open to those thinking about joining the Association.

First timers networking dinner

A special ‘get to know you’ event hosted by the ITM board of directors, for delegates new to ITM or attending their first ITM conference. Includes welcome drinks & dinner.

Chairman's Welcome Speech

Incoming ITM chairman Jamie Hindhaugh will open the conference with a look at the key industry trends, preview the conference programme and outline ITM’s objectives for the year ahead.

Question time. 'Identity Crisis'

What is the future for business travel and meetings? This major session considers the need for face-to-face and what the state of the supplier sectors is to deal with future demand? As we emerge from recession, how do those in procurement view the travel need for their businesses and what can we learn from the lessons of other supply-chains? With client and supply side panels of senior figures being placed under scrutiny by John Humphrey’s, the renowned BBC interviewer, this is your chance to hear what we can expect in the future? The Journey starts here.

Buyers only exchange sessions

Buyers meet with Suppliers in a speed networking session, designed to provide the opportunity for 3 minute business introductions. Buyers are allocated to a designated room based on information given at time of registration. Buyers’ free places are conditional upon attending the Exchange session. At the same time, suppliers not involved in the Exchange will participate in our Supplier workshop session.

Suppliers / IP only sessions

Workshops and round-table discussions for Suppliers and Industry Practitioners not taking part in the Buyer Exchange.

Lunch with ITM Showcase

During a sit-down lunch find out what events, activities and new member services ITM is planning for the year ahead.

Buyers only exchange sessions with coffee

Opportunity for Buyers & Suppliers to hold follow up meetings as a direct result from the Exchange speed networking session. Use your appointment card or SpotMe device to schedule this time effectively.

Suppliers / IP only sessions with coffee

Workshops and round-table discussions for Suppliers and Industry Practitioners not taking part in the Buyer Exchange.

'The Safety Net'

With airline travellers increasingly being subjected to tougher screening and more intrusive security checks, this session asks experts in their field to take a look at the implications of revised security systems. This plenary session will consider;

• Do the latest wave of security measures really make travelling any more secure?
• What plans are there for airports in the future and with ground transportation?
• What's happening to secure our railways?
• What will the impact be on executive journeys

BBQ and Games

For all delegates including additional evening guests this pitch-side BBQ starts directly after the last session of the day. We plan to have some fun on the pitch and provide a great evening to relax, network and enjoy.

Kick Start Sessions

Travel Level 1 – The Fundamentals of Travel Management. (New Entrant)

For those new or relatively new to managing travel this session will offer advice and practical tips on where to start, what to look for and the questions to ask when managing a travel programme. It will also provide direction on the tools available and where to find them to help you on your way.
This session is open to Buyers only

Travel Level 2 – Creating and managing a Global Travel Programme (Experienced)

For those experienced in managing travel but embarking on the creation of a global travel programme or facing issues in trying to do so. Travel Managers who have been successful in this area will share their experiences with you, offering advice on how to overcome the challenges, the pitfalls to look out for and what overall benefits can be achieved.
This session is open to Buyers only

Meetings & Events Level 1 – How to eat an Elephant

For those who’ve been tasked with reviewing the meetings & events arena for the first time, this session will give you some food for thought as to where to start. From defining your objectives, engaging with your stakeholder set and gaining buy-in, to ascertaining your current supply base & spend levels, locating opportunities for improvement, managing change and driving compliance.
This session is open to Buyers only

Meetings & Events Level 2 - Technology the 'Final Frontier'

Have we all gone technology crazy? This session will discuss the impact of technology on meetings and events in particular and looks at its appropriate use alongside the many other methods of bringing groups of people together. Is technology the panacea that the market would have us believe or will face to face and group meetings and events still have a place?
This session is open to Buyers only

Content Streams - The Journey - Plan

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Content Streams - The Journey - Do

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Coffee Break

Enjoy a break, courtesy of one of our sponsors.

Content Streams - The Journey - Review

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Lunch

A sit down lunch for all delegates in the Great Hall. Includes a guest key-note speaker who will share their insights on the challenges and new opportunities for our industry.

Content Streams - The Journey - Plan

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Content Streams - The Journey - Do

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Coffee Break

Enjoy a break, courtesy of one of our sponsors.

Content Streams - The Journey - Review

Our educational sessions are the key ingredient of the ITM Conference. 2010 brings some changes as we introduce a new Plan, Do, Review format. Delegates have 8 ‘industry sector’ streams to choose from and will be asked to select two. Each stream consists of 3 sessions.

Plan – a ‘setting the scene’ session of 45 minutes with presentations and Q&A.

Do – 60 minute ‘round-table’ debate to discuss the challenges in the given sector.

Review – 60 minute ‘round-table’ discussion allowing delegates to get even further into the subject matter, to identify solutions and brainstorm ideas for the future with an Industry Supplier expert. Some of the Review sessions may be open to Buyers only.

Pre dinner drinks

Set in the spectacular Centenary Hall with ‘flood-lit’ pitch views and surrounded by club memorabilia enjoy networking with a glass of bubbles before heading into dinner.

Dinner & Entertainment

Join your hosts for a glittering, black tie dinner and ball. Top nosh, top company, and top guests. What better way to make Chelsea 2010 a conference to remember?